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Technology, Testimonials

Fitbit Feedback: My Own Data Are Not a “Premium” Feature

Feedback to Fitbit:

Hello,

I have for a long time wanted to be able to download my data. It seems simple: I buy a device to track my data, I should have access to the data collected.

It looks like now for the low low price of $50/year I can download my own data.

Honestly, that just feels slimy. They are my data. My data are not a premium feature. This restriction puts a bad taste in my mouth and that is a strong deterrent to purchasing further products from you folks. Which is too bad, since I otherwise like the hardware and I am ready to be upsold to an NFC device. But since my data are not my data … well, I’d rather just spend my money elsewhere.

Thanks,
-danny

If anyone has an activity tracker they particularly like, I am keen to hear about it.

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