Car Insurance: The General Squishes Gecko
Well, I was earlier excited about Geico giving me a deal on auto insurance, and pretty quick they sent me a letter saying my policy was revoked because Daniel Howard had his license suspended for two months back in 2003. (“Kid, have you ever been . . . arrested?”)
So . . . back to Google, ask for car insurance, click two of the top banner ads. One for Progressive, one for The General, and skip Geico, for being policy-cancelling bastards.
The General came out a bit cheaper than Progressive, though nothing was as cheap as Geico when I had foolishly figured that the insurance company only cares about your license being suspended over something important, like a DUI . . . er, anyway, I kept with the Progressive and asked it to give me quotes from other companies, but got stuck on a screen that wanted to know what kind of single was I? Huh? I’m married to the other person on the policy . . . I called Progressive and they said I had to log out and back in to the web site, but I could still only be Single. Dickwitches!
So . . . back over to the General, who has his own cute green corporate mascot . . . clickety clickety clickety click, and we are insured again. Even further to their credit, they gave me PDFs of everything to print out, like my new Bubblejet-printed insurance card, and they’ll charge my credit card every month . . .
I hope the rates go back down eventually when my previous misdeeds expire from general consideration. Don’t ever get your license suspended, kids. It sucks.
-danny
Response
Bprogressive
NEVER, EVER USE PROGRESSIVE!
I believe, Progressive inc. does a bait and switch to their loyal customers when they change addresses!
YOU BE THE JUDGE!
Timeline:
Jan 10, 2006- I move from the Santa Monica area to Pasadena
Jan 13th- My old Progressive policy EXPIRES for $620 every 6 months
Jan 14th- 2:32 pm- I log onto Progressive Direct and change my address
Jan 14th- 4:30 pm- I log back into Progressive, IT SHOWS MY NEW ADDRESS and that 6 months of
coverage will be $620
Jan 14th- 4:35pm- I pay $620 online and receive confirmation of payment.
Feb 10th- I recieve a bill for and ADDITIONAL $220 due to my change of address. I call to inform them that
my change of address happened 2 hours BEFORE I paid for my new policy. They tell me that a change of
address can take up to 3 days and that I must pay the new amount or pay a $50 cancelation penalty.
Remember, I made this change AFTER my old policy had expired and had NO obligation to renew with them.
I could have logged in an a new customer and gotten an instant quote for the correct amount but as, an
existing customer it takes up to 3 days to get an accurate rate????
They are able to give immediate quotes for non-customers but 2 hours to update my rate as loyal
customer was insufficient????
At no time, before I paid, did their website tell me there was a rate change. When I went to pay, their site
could have shown me the updated rate, said they were unable to give me a current rate or told me my that
the rate shown could change due to my recent address change, but it didn’t. I feel that this deception must
be intentional because changing your address at the end of your policy must be a common occurence!
I challenge any representative of Progressive inc. to adequately dispute these claims!
STAY AWAY—-STAY AWAY—-STAY-AWAY!!!
Sincerely,
A. DLC
Comment
Tiny Print:
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