JIRA: Require User Time Tracking

Time tracking in JIRA is a nice feature, but we have to get people to do it. My initial attempts to enforce time tracking ran into trouble, but I was able to develop a Jython Validator to hook on to transitions to the Resolved state. Now it is mandatory for our users to log time worked before they can resolve an issue:

# -*- coding: UTF-8 -*-
import com.atlassian.jira.issue.worklog.Worklog
from com.atlassian.jira import ComponentManager
# Time Already Logged
timespent = issue.getTimeSpent()
# Time Logged via current screen
    timelogged = dict(issue.getModifiedFields())['worklog']
    timelogged = False
# Duplicate Issue?  It is as good as logged!
resolution = issue.getResolution()
if resolution['name'] == "Duplicate":
    timelogged = True
if resolution['name'] == "Self Corrected":
    timelogged = True
# Nagios likes to close tickets, but doesn't get paid
user = ComponentManager.getInstance().getJiraAuthenticationContext().getUser()
if user.getName() == "nagios":
    timelogged = True
if timespent < = 0 and timelogged == False:
    result = False
    description = "Please log the time you spent on this ticket."

2012-01-24 Update: the script now contains additional logic, which exempts the nagios user from enforcement and allows resolution of duplicated or self-correcting issues which may not require time tracking. Hopefully this example is useful to somebody.

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Categories: JIRA