Workflow: An E-mail Client with a “Defer” Button?
So, I am pretty good at keeping on top of my Inbox. Every so often I plow through, and I “delete, delegate, defer, do” which means that mostly I delete or archive messages that require no action, or I’ll make entries in my calendar, then delete or archive, or I’ll write a reply, perhaps a lengthier reply. Or, I’ll transcribe the notes somewhere to work into an article, or whatever. When I’m done plowing, I sometimes have an empty Inbox. E-mail is triage and when that plate has cleared you can close it and go on to other things.
Sorting the mail . . . (CC: KRCLA)
Delete, Delegate, and Do, are all really easy. They even map to the e-mail buttons fairly well:
|Delete||“Delete” or “Archive” buttons.|
|Delegate||“Forward” or make an entry in a bug / ticket system.|
|Do||“Reply” with an answer or note that things got done..|
|Defer||??? . . . make an entry in your calendar? Tagging?|
Some casual poking reveals that this may be doable in Outlook, which really isn’t my style. Have any of my geeky readers thoughts or recommendations along these lines?
What I have tried, using Gmail:
Tag-into-queue: TODO-reading, TODO-reply, TODO-projectfoo . . . unfortunately, once I have “tagged” a new message away I never bother to look into the TODO “tag queues”
Using Gmail, I have found that if you plow messages “from the top” in reverse-chronological order, then if you make it through a full cycle, you can leave “deferred” messages at the bottom, and clobber those in time.
I just kind of wish there was a “hide this message ’til tomorrow / next week” button. But maybe I’m uptight.
Or, maybe, deep down in side, I have the soul of an Outlook user.