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Sundry, Technology, Testimonials

Cable at $30/mo

So, one of my peeves is companies that charge new customers a lower rate, and then raise the rate after you have had them for a while. I think it is really weird that loyal customers are charged more than new customers. For example, I signed up for basic cable service with Comcast at $60/mo, but paid the introductory rate of $30/mo, which is about the most I’m inclined to pay for monthly television. (And I’m only willing to pay that much because I prefer to live with someone who likes TV.)

Anyway, my rate recently went up to, as best I can tell: $45/mo for the next six months, after which it will go up to $60/mo. “Homie don’t play dat.” So I called them and explained that I was only going to pay them $30/mo, either through them or DirecTV, which both offer new customers $30/mo. They transferred me to some other lady that said that it was $45/mo or bust unless I wanted the cheaper $30/mo package but no more Bravo. I said I’d check with my sweetheart and the lady on the phone said “okay, $30 package for you.”

Not sure if we have Bravo or not, I looked online. Aside from pirating shows, which is inconvenient for the non-techy sweetheart and the old analog television, Amazon.com offers “Top Chef” and “Project Runway” which is what we watch on Bravo, for $2/episode. If both shows are running then we’d pay $16 in a month, otherwise . . . ah and yes, Amazon on-demand service pipes straight through the TiVo: no technical expertise or computer connections required!

So, I think I’m paying Comcast $30/mo now, and if I don’t have Bravo then I’m purchasing shows a la carte. Vivé consumer empowerment!

Update: Comcast got in touch with me due to this post, and switched me back to the six-month $30 rate that includes Bravo. Thanks, Comcast! I guess I’ll have to blog about this again in August.

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  • We_can_help

    I am glad to know we were able to help. If you are interested, I can reach out to my local colleagues to see if we can offer you a better pricing for you.

    Feel free to email me, provide your info and a link to this page if you’re interested in my help.

    Best regards,

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

  • Amy

    I think you need to give me some tips as to negotiating my internet and TV fees, as I’m paying around $80 per month for 20mb internet and and basic TV. I only have 20 or so channels.